Conflict Management 1 Day Training in Detroit, MI

Thu, Dec 8, 2022
09:00am - 05:00pm
Thu, Dec 8, 2022
09:00am - 05:00pm
Detroit, PH no: +1 469 666 9332, Detroit, Michigan
Get directions


Thu, Dec 8, 2022
09:00am - 05:00pm
Add to calendar


Detroit, PH no: +1 469 666 9332, Detroit, Michigan
Get directions


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Conflict Management 1 Day Training in Detroit, MI is happening on Thursday, December 08, 2022 at 09:00AM EST at Detroit with tickets starting at $545.00

Course Description:

Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.

Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.

Conflict may emerge between managers and their staff, between team members or departments.

Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.

Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.

It is therefore vital to manage conflict constructively.

As an team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Course Topics:

1) Science behind workplace conflicts

2) Understanding Human Behaviour

3) Different Personality Types

4) Conflict Management Styles

5) Conflict Management Strategies

6) Workplace Conflicts

7) Conflict Resolution Agreements

8)Working with difficult people

9) Relationship and reputation management

Learning Objectives:

  • Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
  • Role playing to practice techniques and new skills in a safe environment.
  • Proven best practices for approaching conflict management.
  • Practices for resolving conflict as a third party mediator.
  • Scientifically validated frameworks on effective communication in stressful situations.
  • Transferring your learning back to your work environment using job aids, templates and other resources.

How You Will Benefit:

  • Build trust and credibility with colleagues and team members
  • Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
  • Gain confidence in holding difficult conversations calmly and assertively.
  • Manage difficult situations proactively.
  • Increase your effectiveness in managing conflict.
  • See growth in your overall performance


Once after the training we will provide you the course completion certificate.

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Note: This event contains affiliate links curated by our local city teams, therefore we will collect a share of sales or other compensation for all purchases made.

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